F5F Stay Refreshed Hardware Desktop Audio Problems: Logitech Speakers and Headset Malfunctioning

Audio Problems: Logitech Speakers and Headset Malfunctioning

Audio Problems: Logitech Speakers and Headset Malfunctioning

S
Stark134
Member
88
04-22-2022, 07:42 AM
#1
Hello everyone, I recently upgraded my PC configuration, transitioning from a compact ITX build to a more powerful system thanks to the larger graphics card. Alongside a new case, I also opted to replace the motherboard with an unused one—specifically the ASROCK B550 Pro 4, which had previous use and performed perfectly in my old setup. After reinstalling Windows and installing the required drivers, including the newest audio driver (Realtek_Audio(v6.0.9468.1_Nahimic)), I tried connecting my Logitech z407 2.1 speakers via the AUX cable to the motherboard’s audio output socket on the IO plate (the one with the green circle). Despite adjusting the volume, I only heard static and distorted high-frequency noise, no matter which port I used. Interestingly, when I plugged my Sennheiser headset into the same audio port on my Lian Li 216 case—also using an AUX connection—I faced the same problem. On the other hand, connecting my Logitech speakers directly to my PC through Bluetooth worked smoothly. This suggests that digital audio is fine, but analog connections are problematic. I also use a Fosi K5 Pro DAC for headphones, connected via Type C USB on the motherboard back panel. Both the Logitech speaker issue and the AUX cable problem seem to point toward analog interfaces being faulty. To confirm, I tested the cable with my Steam Deck, which functioned perfectly. Could this be a hardware fault, a driver/software issue, or something else? Any advice or suggestions would be greatly appreciated!

System Specs:
- AMD Ryzen 5800X
- ASROCK B550 Pro 4
- ASUS TUF Radeon RX 7900XTX
- 16GB DDR4 RAM
- 2TB NVMe SSD
- Lian Li 216 ATX Case

Audio Setup:
- Logitech z407 2.1 Speakers
- Fosi Audio K5 Pro DAC

BIOS: B550P4_3.40 (downloaded from ASROCK website, 2024/1/22)

Thank you for your help!
S
Stark134
04-22-2022, 07:42 AM #1

Hello everyone, I recently upgraded my PC configuration, transitioning from a compact ITX build to a more powerful system thanks to the larger graphics card. Alongside a new case, I also opted to replace the motherboard with an unused one—specifically the ASROCK B550 Pro 4, which had previous use and performed perfectly in my old setup. After reinstalling Windows and installing the required drivers, including the newest audio driver (Realtek_Audio(v6.0.9468.1_Nahimic)), I tried connecting my Logitech z407 2.1 speakers via the AUX cable to the motherboard’s audio output socket on the IO plate (the one with the green circle). Despite adjusting the volume, I only heard static and distorted high-frequency noise, no matter which port I used. Interestingly, when I plugged my Sennheiser headset into the same audio port on my Lian Li 216 case—also using an AUX connection—I faced the same problem. On the other hand, connecting my Logitech speakers directly to my PC through Bluetooth worked smoothly. This suggests that digital audio is fine, but analog connections are problematic. I also use a Fosi K5 Pro DAC for headphones, connected via Type C USB on the motherboard back panel. Both the Logitech speaker issue and the AUX cable problem seem to point toward analog interfaces being faulty. To confirm, I tested the cable with my Steam Deck, which functioned perfectly. Could this be a hardware fault, a driver/software issue, or something else? Any advice or suggestions would be greatly appreciated!

System Specs:
- AMD Ryzen 5800X
- ASROCK B550 Pro 4
- ASUS TUF Radeon RX 7900XTX
- 16GB DDR4 RAM
- 2TB NVMe SSD
- Lian Li 216 ATX Case

Audio Setup:
- Logitech z407 2.1 Speakers
- Fosi Audio K5 Pro DAC

BIOS: B550P4_3.40 (downloaded from ASROCK website, 2024/1/22)

Thank you for your help!

O
Onlyapilgrim
Junior Member
10
04-23-2022, 10:58 AM
#2
Static or interference on the AUX 3.5mm connectors often points to a grounding problem. This can occur anywhere in your home, not just with the computer. I've seen issues with refrigerators, water heaters, and other devices causing this. The surprising part is that many appliances and computers aren't properly grounded, yet the problem still exists. It's electrical noise that shows up through speakers connected directly. I personally use a Logitech Z906 and connect via fiber or wireless headsets to bypass the issue, keeping the traditional 3.5 jacks for when needed.
O
Onlyapilgrim
04-23-2022, 10:58 AM #2

Static or interference on the AUX 3.5mm connectors often points to a grounding problem. This can occur anywhere in your home, not just with the computer. I've seen issues with refrigerators, water heaters, and other devices causing this. The surprising part is that many appliances and computers aren't properly grounded, yet the problem still exists. It's electrical noise that shows up through speakers connected directly. I personally use a Logitech Z906 and connect via fiber or wireless headsets to bypass the issue, keeping the traditional 3.5 jacks for when needed.