F5F Stay Refreshed Hardware Desktop Asus Rog Strix X570-E lacks a post and displays Q-Code 04.

Asus Rog Strix X570-E lacks a post and displays Q-Code 04.

Asus Rog Strix X570-E lacks a post and displays Q-Code 04.

M
Mapley
Member
240
09-25-2020, 12:24 PM
#1
Hello everyone. I encountered some issues recently with my system. It functioned perfectly for a year, but last month it stopped booting. The motherboard displays Q-Code 04. According to the manual, it should be initializing the PCH before loading microcode. Have any of you heard of this step? I attempted several fixes: swapped RAM to an older model, changed the power supply, removed the cooler and CPU, and reassembled everything. The new PSU works on other systems. My specifications are: motherboard model Asus Rog Strix X570-E, CPU AMD Ryzen 9 5950X, cooler be quiet!, GPU Dark Rock TF, PSU Corsair RM1000X, RAM Corsair 2 x 16GB Vengeance LPX DDR4-3600. I'm hoping someone can clarify this. Thanks, Mathias.
M
Mapley
09-25-2020, 12:24 PM #1

Hello everyone. I encountered some issues recently with my system. It functioned perfectly for a year, but last month it stopped booting. The motherboard displays Q-Code 04. According to the manual, it should be initializing the PCH before loading microcode. Have any of you heard of this step? I attempted several fixes: swapped RAM to an older model, changed the power supply, removed the cooler and CPU, and reassembled everything. The new PSU works on other systems. My specifications are: motherboard model Asus Rog Strix X570-E, CPU AMD Ryzen 9 5950X, cooler be quiet!, GPU Dark Rock TF, PSU Corsair RM1000X, RAM Corsair 2 x 16GB Vengeance LPX DDR4-3600. I'm hoping someone can clarify this. Thanks, Mathias.

R
RDA
Junior Member
15
09-26-2020, 07:29 PM
#2
Start Pch initialization prior to microcode loading. Connect the diagnostic speaker and observe the beeps. Refer to the list in the dropdown for AMI beep codes in my notes below. This will help you identify the error.
R
RDA
09-26-2020, 07:29 PM #2

Start Pch initialization prior to microcode loading. Connect the diagnostic speaker and observe the beeps. Refer to the list in the dropdown for AMI beep codes in my notes below. This will help you identify the error.

S
Skewald980
Member
104
09-26-2020, 10:37 PM
#3
Thank you for your message. The issue isn't clear from your words—could you provide more details about the symptoms or error messages you're seeing? That way I can better assist you.
S
Skewald980
09-26-2020, 10:37 PM #3

Thank you for your message. The issue isn't clear from your words—could you provide more details about the symptoms or error messages you're seeing? That way I can better assist you.

S
SugarCream
Junior Member
10
09-26-2020, 11:20 PM
#4
Typically includes the mounting accessories. A small compact device featuring a four-pin connector with black and red wires. Often available on eBay for around a few dollars.
S
SugarCream
09-26-2020, 11:20 PM #4

Typically includes the mounting accessories. A small compact device featuring a four-pin connector with black and red wires. Often available on eBay for around a few dollars.

_
_EVIX_
Member
57
09-27-2020, 09:34 PM
#5
You’ll need to purchase it separately. It wasn’t included with the box. Any additional recommendations? Best from Mathias.
_
_EVIX_
09-27-2020, 09:34 PM #5

You’ll need to purchase it separately. It wasn’t included with the box. Any additional recommendations? Best from Mathias.

F
192
09-29-2020, 09:36 AM
#6
Hello! The speaker is working properly now—no sounds during boot. The Q-code finishes with 04. Anyone have suggestions to fix this issue? Looking forward to your advice, Mathias.
F
Flower_Mermaid
09-29-2020, 09:36 AM #6

Hello! The speaker is working properly now—no sounds during boot. The Q-code finishes with 04. Anyone have suggestions to fix this issue? Looking forward to your advice, Mathias.

M
MettaloCaft
Senior Member
396
09-29-2020, 10:26 AM
#7
Consider trying to update the BIOS, otherwise it might require a warranty.
M
MettaloCaft
09-29-2020, 10:26 AM #7

Consider trying to update the BIOS, otherwise it might require a warranty.

S
166
09-30-2020, 03:00 AM
#8
What kind of screen are you employing? Occasionally the Asus MOBO fails to detect a DisplayPort connector and halts during startup, displaying this message with an empty screen. You might attempt replacing your DisplayPort adapter with HDMI in the graphics card to test functionality. I saw this happen when I changed the MOBO for the first time and booted up—definitely resolved the issue and brought it to the BIOS display.
S
Sailor_Does_MC
09-30-2020, 03:00 AM #8

What kind of screen are you employing? Occasionally the Asus MOBO fails to detect a DisplayPort connector and halts during startup, displaying this message with an empty screen. You might attempt replacing your DisplayPort adapter with HDMI in the graphics card to test functionality. I saw this happen when I changed the MOBO for the first time and booted up—definitely resolved the issue and brought it to the BIOS display.