ASUS Dark Hero x570 sustained harm from damage.
ASUS Dark Hero x570 sustained harm from damage.
Your PC experienced frequent freezes and shut down during intense gaming sessions towards the end of January. After replacing components like the power supply, RAM, motherboard, and even the PSU, the issue persisted. I reported the problem to ASUS, who provided a photo showing damage near the QLED diagnostic screen—something I hadn’t noticed before. This area was being used repeatedly during troubleshooting. They claim responsibility for the damage despite the fact that your system had never been overclocked and was running on a reliable 1500VA Pure Sinewave UPS with a robust 850W PSU. The hardware itself seemed fine, and all other parts functioned properly after the new motherboard installation. ASUS is refusing to honor the warranty, and I’m seeking clarification on how my actions might have contributed to this failure. Given my experience building PCs with my father since childhood, it’s unusual for even a minor power surge to bypass protection systems without leaving traces. I’m looking for possible explanations or evidence that could clarify this situation.
Someone shared this on a Reddit thread about a board and capacitor. I’m curious—did Linus face more problems with the board? My setup should still work and run the game, but it sometimes freezes or shuts down unexpectedly.