Assistance with NEC IP phones provided.
Assistance with NEC IP phones provided.
Hello, I recently acquired a functional NEC DT700 series phone for free and attempted to configure a PBX using FreePBX. It seems the phone is communicating with the server but requires a 'User ID' and password. When trying to enter SIP account details, it doesn’t work. Could you help me resolve this? Thank you ahead of time.
There's a couple different 'User IDs' that it could be and it is a little confusing. I haven't used FreePBX, but I've done plenty of VoIP setups. There's the server/FTP username/password, usually something like p.yourwebsite.xyz and then random letters for username/password. And then the SIP/device username/password; which is I think what you need here. Can you take a couple screenshots of the console? Redact any personal/identifying information, I just need to see the fields; not familiar with their interface. Also, have you logged into the phone on the local network? You'll need to do that to complete provisioning. Typically default creds are admin/admin, but if it's partially provisioned, it might be the aforementioned FTP password; also depends on the phone. I'm typically working with Yealink devices, not sure how NEC go. If you could take a couple screen shots of the phone's UI as well, it'll be easier to point you in the right direction.