Ask ASUS TUF A15, get lots of blue screen errors, slow start up, and repair shops can't help much.
Ask ASUS TUF A15, get lots of blue screen errors, slow start up, and repair shops can't help much.
I've used this TUF Gaming A15 FA506IH laptop for almost 2 years now, and I've only been using it for music. At some point after upgrading from Windows 10 to 11, things started breaking down. When the computer goes into sleep mode, I can't get it back up. The keyboard lights up, but the screen never turns on again. Sometimes the laptop freezes during the ASUS startup screen. From that point on, here are three options: First is a BSOD called DPC_WATCHDOG_VIOLATION. Second, it tries to fix things with Advanced Repair but doesn't find anything wrong. Third, it gives the same error as before and then says "Advanced Repair" again without finding issues. What's weird is that sometimes an offer pops up asking if I want to load a restore point; this never fixes the problem. When I say no, it takes me to Advanced Options. From there, clicking "Exit and continue to Windows 11" always works. If something is wrong and my laptop isn't loading Windows, why does letting me exit work fine? I'm not sure if all of this started after upgrading from Windows 10, but I can't remember having this issue before that change. Besides adding extra RAM around the same time as buying the laptop, I've tried updating the BIOS, drivers, running sfc /scannow, and DISM without success. Turning off "Fast Startup" didn't help either. Thanks for any advice on how to fix this. Here are links to files from SrtTrail: Advanced Repair, Reliability Monitor errors, hardware issues, unexpected shutdowns, blue screen views, and more.
Grab the AMD chip driver from their website and the NVIDIA graphics card driver from theirs if you don't have them yet. Have you tried rebooting Windows 10 just to see if things go away? Or maybe it is Windows 11 that's causing the blue screen error instead of something else.
I don't know if it was when I upgraded to Windows 11 from 10 that things went wrong. It sounds like an internal upgrade path from Windows 10 to Windows 11. If you did, then it is better to reinstall Windows 11 after you create the bootable UBS installer using Windows Media Creation Tools.
Make sure you set up every driver that comes with the computer correctly using that special high-level command too.
Sorry for taking so long to answer this. Trying to fix Win11 didn't work for me either. I don't understand what you mean by "elevated command." Maybe I'm missing something important here. Did I need to run a specific command in cmd? Another thing: the laptop won't just shut down when asked anymore. It starts shutting down but then turns back on, just like it would if I had restarted it.
Grab the chip driver from AMD and the graphics driver from Nvidia if you don't have them yet. Did you try restarting Windows 10 just to see if the issue disappears? Maybe it was actually Windows 10 that caused the crash, not Windows 11.
This was the only time I ever had to fix my chip drivers. I thought it would be the solution, but when I turned off and on again with my laptop, the problem stayed there. Thanks anyway, I probably wouldn't have done that update haha. I didn't want to go back to Win10 because I'd need to erase everything just to get rid of the issue, but at this point I have no other fix I can try myself. I'll wait until the downgrade finishes.
I totally forgot to refresh this message. Going back to Windows 10 has actually solved all my problems. It cost me a few files, but it was worth it. Thanks to everyone who helped!