F5F Stay Refreshed Software Operating Systems Are you experiencing recurring blue screen issues related to AuthenticAMD.sys?

Are you experiencing recurring blue screen issues related to AuthenticAMD.sys?

Are you experiencing recurring blue screen issues related to AuthenticAMD.sys?

Pages (3): Previous 1 2 3 Next
G
Gvstxv
Junior Member
20
01-30-2021, 01:22 PM
#11
Thank you for the upload. There are no dumps present, but you've been experiencing BSODs, which you can observe in the DxDiag.txt file (at the bottom if you wish). These errors all show up as 0x124 WHEA_UNCORRECTABLE_ERROR, which usually points to a serious hardware issue. Additionally, there have been multiple live kernel events at this address, indicating corrected hardware faults.

It seems you likely have some hardware malfunction. After about 10 hours of testing 64GB of RAM, it might be more efficient to replace two drives and test each one separately. I recommend using Passmark's Memtest86 as a better testing tool.

Make sure your system is correctly set up for creating dumps. All the following conditions should be met:
- The page file should be on the same drive as your OS
- Page file size must be set to "system managed"
- System crash/recovery options need to be "Automatic memory dump"
- Check the box labeled "Overwrite any existing file"
- Ensure "Write an event to the system log" is selected
- The dump file path should be %SystemRoot%\MEMORY.DMP

Also, configure Windows Error Reporting (WER) to MANUAL, ensure User Account Control is active, and verify that cleaner applications like Ccleaner are not running until you resolve the issue.

Other factors that might block dumps include:
- SSDs with outdated firmware may fail to generate dumps; update the firmware.
- Applications such as Ccleaner can delete dump files—avoid them until fixed.
- Faulty RAM could prevent data from being saved, so test your RAM if necessary.

It might also help to stress-test your CPU using Prime95 and monitor its temperature with a tool like CoreTemp. Keep the temperature monitor active during testing. Run each of the three Prime95 tests (smallFFTs, largeFFTs, Blend) sequentially for at least an hour per test, or aim for two hours per test for better results.

If Prime95 produces error messages, causes the system to crash, freeze, or display a BSOD, and your CPU temperature reaches 95°C (the maximum for your CPU), stop testing immediately and report what occurred.

Remember, a well-cooled and stable CPU should handle all Prime95 tests without issue.

P.S.: The small FFT test tends to put more strain on the CPU than RAM, while the large FFT test focuses more on RAM. The Blend test combines both.
G
Gvstxv
01-30-2021, 01:22 PM #11

Thank you for the upload. There are no dumps present, but you've been experiencing BSODs, which you can observe in the DxDiag.txt file (at the bottom if you wish). These errors all show up as 0x124 WHEA_UNCORRECTABLE_ERROR, which usually points to a serious hardware issue. Additionally, there have been multiple live kernel events at this address, indicating corrected hardware faults.

It seems you likely have some hardware malfunction. After about 10 hours of testing 64GB of RAM, it might be more efficient to replace two drives and test each one separately. I recommend using Passmark's Memtest86 as a better testing tool.

Make sure your system is correctly set up for creating dumps. All the following conditions should be met:
- The page file should be on the same drive as your OS
- Page file size must be set to "system managed"
- System crash/recovery options need to be "Automatic memory dump"
- Check the box labeled "Overwrite any existing file"
- Ensure "Write an event to the system log" is selected
- The dump file path should be %SystemRoot%\MEMORY.DMP

Also, configure Windows Error Reporting (WER) to MANUAL, ensure User Account Control is active, and verify that cleaner applications like Ccleaner are not running until you resolve the issue.

Other factors that might block dumps include:
- SSDs with outdated firmware may fail to generate dumps; update the firmware.
- Applications such as Ccleaner can delete dump files—avoid them until fixed.
- Faulty RAM could prevent data from being saved, so test your RAM if necessary.

It might also help to stress-test your CPU using Prime95 and monitor its temperature with a tool like CoreTemp. Keep the temperature monitor active during testing. Run each of the three Prime95 tests (smallFFTs, largeFFTs, Blend) sequentially for at least an hour per test, or aim for two hours per test for better results.

If Prime95 produces error messages, causes the system to crash, freeze, or display a BSOD, and your CPU temperature reaches 95°C (the maximum for your CPU), stop testing immediately and report what occurred.

Remember, a well-cooled and stable CPU should handle all Prime95 tests without issue.

P.S.: The small FFT test tends to put more strain on the CPU than RAM, while the large FFT test focuses more on RAM. The Blend test combines both.

N
nc432
Member
186
02-06-2021, 09:45 AM
#12
I mistakenly removed the dumps on my end. Please run the tests and let me know when you're ready.
N
nc432
02-06-2021, 09:45 AM #12

I mistakenly removed the dumps on my end. Please run the tests and let me know when you're ready.

E
eTuV
Member
218
02-06-2021, 09:53 AM
#13
I use Prime 95 for two hours each session focusing on Smallest FFTS, Small FFTS, and Large FFTS. There were no blue screens or problems at all. Temperatures stayed acceptable, though they occasionally rose to around 90°C for a brief period before dropping. I ran my Noctua at full speed, 1500RPM.
E
eTuV
02-06-2021, 09:53 AM #13

I use Prime 95 for two hours each session focusing on Smallest FFTS, Small FFTS, and Large FFTS. There were no blue screens or problems at all. Temperatures stayed acceptable, though they occasionally rose to around 90°C for a brief period before dropping. I ran my Noctua at full speed, 1500RPM.

G
ghall2499
Member
62
02-07-2021, 02:21 PM
#14
It seems your CPU is likely fine. Just a heads up, @johnbl, it was a bit impolite to jump in.
G
ghall2499
02-07-2021, 02:21 PM #14

It seems your CPU is likely fine. Just a heads up, @johnbl, it was a bit impolite to jump in.

F
florian12pro
Member
144
02-07-2021, 03:18 PM
#15
Are I still able to contribute?
F
florian12pro
02-07-2021, 03:18 PM #15

Are I still able to contribute?

_
__PELU__
Member
152
02-08-2021, 11:58 PM
#16
I want to update this thread and mention that I have now taken out the two DIMMS I had for several years (blue screens were occurring with them). I left behind the two newer ones I bought this year, which should be fine. This is to eliminate the possibility that an older DIMM was faulty and causing the issues. The next step would be installing Windows again.
_
__PELU__
02-08-2021, 11:58 PM #16

I want to update this thread and mention that I have now taken out the two DIMMS I had for several years (blue screens were occurring with them). I left behind the two newer ones I bought this year, which should be fine. This is to eliminate the possibility that an older DIMM was faulty and causing the issues. The next step would be installing Windows again.

J
janrooijen
Member
205
02-24-2021, 06:27 AM
#17
Ahhhh. Why would you keep using RAM that led to BSODs? Also, notice that all four RAM sticks share the same part number, which is fine, but if they weren’t purchased as a matching set, that’s a concern.
It’s completely accurate that RAM with identical part numbers should work together seamlessly, but acquiring them in a matched pack ensures compatibility. Moreover, the RAM you have (Corsair CMH32GX4M2Z3600C18) isn’t listed for your CPU and motherboard. That doesn’t mean it won’t function, but when BSODs occur—especially those potentially linked to RAM—it becomes a bigger issue.
Observe how it behaves with just the two newer sticks.
J
janrooijen
02-24-2021, 06:27 AM #17

Ahhhh. Why would you keep using RAM that led to BSODs? Also, notice that all four RAM sticks share the same part number, which is fine, but if they weren’t purchased as a matching set, that’s a concern.
It’s completely accurate that RAM with identical part numbers should work together seamlessly, but acquiring them in a matched pack ensures compatibility. Moreover, the RAM you have (Corsair CMH32GX4M2Z3600C18) isn’t listed for your CPU and motherboard. That doesn’t mean it won’t function, but when BSODs occur—especially those potentially linked to RAM—it becomes a bigger issue.
Observe how it behaves with just the two newer sticks.

A
139
02-24-2021, 09:43 PM
#18
Since I wasn't and still am not sure about the issue, it's now time to focus on isolating the sticks. Also, I've been using my first two dimms for years without any problems, so maybe one of them failed in 2024? They weren't purchased as a set of matching sticks. I'll keep using the newer ones for a while and observe the results. The next step would be setting up a fresh Windows 11 installation to check for driver-related problems unless you have another suggestion.
A
AwakeningTroll
02-24-2021, 09:43 PM #18

Since I wasn't and still am not sure about the issue, it's now time to focus on isolating the sticks. Also, I've been using my first two dimms for years without any problems, so maybe one of them failed in 2024? They weren't purchased as a set of matching sticks. I'll keep using the newer ones for a while and observe the results. The next step would be setting up a fresh Windows 11 installation to check for driver-related problems unless you have another suggestion.

G
Gambinooo
Junior Member
16
02-26-2021, 06:14 PM
#19
With my latest DIMMS I just encountered a new BSOD labeled "Hypervisor_error". The Event Viewer displays the following details:
The system restarted after a bugcheck. The specific error code was: 0x00020001 (0x0000000000000026, 0x0000000000000000, 0x00007ff988a054a6, 0x0000006d3aaff0b0). A dump was saved at: C:\WINDOWS\MEMORY.DMP.
Report ID: 07dcacf5-b546-40d1-a742-f6481a192132.
Any hints? WhoCrashed is providing this link: https://ibb.co/hWtFcwp
Minidump available here: https://file.io/XmjPZj398Eva
Further checks show similar machine exceptions and blue screens, suggesting the issue isn’t related to RAM since it was recently replaced. Could this indicate a failing CPU despite passing Prime95 tests?
It might be time for a fresh installation of Windows 11.
G
Gambinooo
02-26-2021, 06:14 PM #19

With my latest DIMMS I just encountered a new BSOD labeled "Hypervisor_error". The Event Viewer displays the following details:
The system restarted after a bugcheck. The specific error code was: 0x00020001 (0x0000000000000026, 0x0000000000000000, 0x00007ff988a054a6, 0x0000006d3aaff0b0). A dump was saved at: C:\WINDOWS\MEMORY.DMP.
Report ID: 07dcacf5-b546-40d1-a742-f6481a192132.
Any hints? WhoCrashed is providing this link: https://ibb.co/hWtFcwp
Minidump available here: https://file.io/XmjPZj398Eva
Further checks show similar machine exceptions and blue screens, suggesting the issue isn’t related to RAM since it was recently replaced. Could this indicate a failing CPU despite passing Prime95 tests?
It might be time for a fresh installation of Windows 11.

W
50
02-27-2021, 05:56 PM
#20
I have reinstalled Windows to eliminate any driver problems. I'll monitor the situation from now on.
W
Willdabeast314
02-27-2021, 05:56 PM #20

I have reinstalled Windows to eliminate any driver problems. I'll monitor the situation from now on.

Pages (3): Previous 1 2 3 Next