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Are Ryzen 9800X3D issues occurring on non-ASRock platforms?

Are Ryzen 9800X3D issues occurring on non-ASRock platforms?

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n00bly1014
Member
135
05-11-2024, 12:54 PM
#1
Good evening.
I understood the risk of CPU failure on ASRock boards and that this problem hasn't been resolved even after many BIOS updates. Could this also affect other brands?
I recently assembled a system using a 9800X3D motherboard with an Asus ROG Strix B850-F board and noticed similar issues from other manufacturers, though less severe. Should I be concerned?
What indicators should I watch for that might point to this problem? Right now the CPU shows very low idle temperatures, around 30 degrees, but jumps to high 40s to low 50s during heavy load, as reported by Ryzen Master. Building this was a nightmare—I'm worried about disassembling it if I need to return it for repair.
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n00bly1014
05-11-2024, 12:54 PM #1

Good evening.
I understood the risk of CPU failure on ASRock boards and that this problem hasn't been resolved even after many BIOS updates. Could this also affect other brands?
I recently assembled a system using a 9800X3D motherboard with an Asus ROG Strix B850-F board and noticed similar issues from other manufacturers, though less severe. Should I be concerned?
What indicators should I watch for that might point to this problem? Right now the CPU shows very low idle temperatures, around 30 degrees, but jumps to high 40s to low 50s during heavy load, as reported by Ryzen Master. Building this was a nightmare—I'm worried about disassembling it if I need to return it for repair.

M
Mrbrainbacon
Junior Member
14
05-12-2024, 10:06 AM
#2
This isn't a concern for non-Asrock boards.
A small warning came from Asus' team about needing the most recent BIOS update, but it's unclear which version to avoid.
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Mrbrainbacon
05-12-2024, 10:06 AM #2

This isn't a concern for non-Asrock boards.
A small warning came from Asus' team about needing the most recent BIOS update, but it's unclear which version to avoid.

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Zor0hack33
Junior Member
2
05-12-2024, 06:10 PM
#3
So I and other users who aren't on the AsRock board can feel confident now.
I'm assuming the BIOS wasn't the latest one from July, as that was the most recent before the September 30th release. I'll check to find out which version caused the issue. Thanks! Do you have an estimate of when that version was released?
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Zor0hack33
05-12-2024, 06:10 PM #3

So I and other users who aren't on the AsRock board can feel confident now.
I'm assuming the BIOS wasn't the latest one from July, as that was the most recent before the September 30th release. I'll check to find out which version caused the issue. Thanks! Do you have an estimate of when that version was released?

H
Hitscher
Member
203
05-13-2024, 12:28 AM
#4
The MSI statement provides details on the incident.
On Reddit, users discuss potential causes and share experiences.
Currently, the author is testing two versions of R7 9800X3D with updated BIOS and no PBO or AutoOC enabled. So far, everything seems okay.
However, some experts suggest that turning PBO on might be the main issue. Improper CPU installation could also play a role.
H
Hitscher
05-13-2024, 12:28 AM #4

The MSI statement provides details on the incident.
On Reddit, users discuss potential causes and share experiences.
Currently, the author is testing two versions of R7 9800X3D with updated BIOS and no PBO or AutoOC enabled. So far, everything seems okay.
However, some experts suggest that turning PBO on might be the main issue. Improper CPU installation could also play a role.

I
Ikognito
Member
132
05-18-2024, 07:50 AM
#5
If this AI-generated answer is reliable then it happened before the May BIOS update.
https://imgur.com/a/X4e87jG
View: https://imgur.com/a/X4e87jG
That's a clever observation, but it highlights the importance of staying focused on actual situations rather than hypothetical ones.
What exactly is PBO? It's a feature that needs to be turned on and isn't enabled by default?
It's intriguing that this remains an ongoing challenge. It raises questions about whether there might be deeper issues with the x3d chips, preventing them from identifying the problem or finding a fix after all these months.
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Ikognito
05-18-2024, 07:50 AM #5

If this AI-generated answer is reliable then it happened before the May BIOS update.
https://imgur.com/a/X4e87jG
View: https://imgur.com/a/X4e87jG
That's a clever observation, but it highlights the importance of staying focused on actual situations rather than hypothetical ones.
What exactly is PBO? It's a feature that needs to be turned on and isn't enabled by default?
It's intriguing that this remains an ongoing challenge. It raises questions about whether there might be deeper issues with the x3d chips, preventing them from identifying the problem or finding a fix after all these months.

C
chloepvp
Junior Member
2
05-25-2024, 03:42 AM
#6
So I and other users who aren’t on the AsRock board can feel reassured and worry less?
When AM5 first came out, only ASRock boards were recommended because they didn’t have the high SoC voltage problems. This led to a popular saying on Reddit, with a
thank God I bought ASRock
(paraphrased); see video: https://youtu.be/kiTngvvD5dI
pay attention to when it was posted.
Now ASRock is involved again, and there’s some uncertainty about what’s happening. The problem remains unclear...just like the failing 12VHPWR/12v-2x6 connectors. Still, people keep buying what they need.
If I were you, I’d keep monitoring. I’ve assembled a few AM5 X3D platform systems using only MSI boards, and I stick to the latest BIOS updates unless I notice something wrong.
Careful observation is essential here.
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chloepvp
05-25-2024, 03:42 AM #6

So I and other users who aren’t on the AsRock board can feel reassured and worry less?
When AM5 first came out, only ASRock boards were recommended because they didn’t have the high SoC voltage problems. This led to a popular saying on Reddit, with a
thank God I bought ASRock
(paraphrased); see video: https://youtu.be/kiTngvvD5dI
pay attention to when it was posted.
Now ASRock is involved again, and there’s some uncertainty about what’s happening. The problem remains unclear...just like the failing 12VHPWR/12v-2x6 connectors. Still, people keep buying what they need.
If I were you, I’d keep monitoring. I’ve assembled a few AM5 X3D platform systems using only MSI boards, and I stick to the latest BIOS updates unless I notice something wrong.
Careful observation is essential here.

I
ItzGum231
Member
60
06-01-2024, 05:39 AM
#7
Two years is a long time ago.
Certainly, I'll try that. I think you could return an AMD CPU and possibly the board? I've heard ASUS has terrible customer service. Are there any options to reduce this chance or is it beyond the user's control?
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ItzGum231
06-01-2024, 05:39 AM #7

Two years is a long time ago.
Certainly, I'll try that. I think you could return an AMD CPU and possibly the board? I've heard ASUS has terrible customer service. Are there any options to reduce this chance or is it beyond the user's control?

S
solodale89
Junior Member
27
06-01-2024, 07:00 AM
#8
PBO stands for Precision Boost Overdrive.
Steve clarifies its purpose well:
See video link provided.
The main point is that PBO can allow the CPU to increase performance over extended periods.
But since PBO (and AutoOC, commonly paired with it) aren't officially supported by AMD, using either may cancel the CPU warranty.
The RTX 9800X3D overheating issue is similar to the problems seen with the RTX 4090, such as connector failure.
Concerns about the RTX 4090 connector melting were real.
Many buyers stopped purchasing the RTX 4090 after that.
Additionally, reports suggest the RTX 5090 connector has also failed, though less frequently than with the RTX 4090.
Therefore, high-end components appear to encounter problems if used incorrectly.
S
solodale89
06-01-2024, 07:00 AM #8

PBO stands for Precision Boost Overdrive.
Steve clarifies its purpose well:
See video link provided.
The main point is that PBO can allow the CPU to increase performance over extended periods.
But since PBO (and AutoOC, commonly paired with it) aren't officially supported by AMD, using either may cancel the CPU warranty.
The RTX 9800X3D overheating issue is similar to the problems seen with the RTX 4090, such as connector failure.
Concerns about the RTX 4090 connector melting were real.
Many buyers stopped purchasing the RTX 4090 after that.
Additionally, reports suggest the RTX 5090 connector has also failed, though less frequently than with the RTX 4090.
Therefore, high-end components appear to encounter problems if used incorrectly.

T
Tawnt
Member
62
06-01-2024, 02:32 PM
#9
Oh that's a bummer, in that case PBO was one of the selling points for me. But I'll keep it off anyway just in case.
How can enabling them void the warranty but then AMD also advertises the feature?
So like with the RTX 4090 issues, these CPU issues are far and away not affecting the majority even on AsRock boards and if it occurs to you, you got pretty unlucky... and if you bought an AsRock board even, you're probably fine.
I hope the companies involved, CPU, GPU, and Motherboard are good with RMAs then because this is expensive technology, and at least in my experience, very unpleasant to assemble.
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Tawnt
06-01-2024, 02:32 PM #9

Oh that's a bummer, in that case PBO was one of the selling points for me. But I'll keep it off anyway just in case.
How can enabling them void the warranty but then AMD also advertises the feature?
So like with the RTX 4090 issues, these CPU issues are far and away not affecting the majority even on AsRock boards and if it occurs to you, you got pretty unlucky... and if you bought an AsRock board even, you're probably fine.
I hope the companies involved, CPU, GPU, and Motherboard are good with RMAs then because this is expensive technology, and at least in my experience, very unpleasant to assemble.

F
firebom396
Junior Member
16
06-02-2024, 01:14 AM
#10
Just because you can adjust or modify the chip and destroy it completely, does that mean the fault lies with AMD and CPU manufacturing? Likewise for Intel and their K-series CPUs—while you can modify K-series Intel chips, doing so voids the CPU warranty because it isn't officially supported. The same goes for GPUs; if you use tools like MSI Afterburner to overclock them, the manufacturer isn't liable when something goes wrong with the hardware.

This applies similarly to many vehicles—when a car reaches a high top speed, such as 250km/h or 155 MPH, and you end up in an accident due to a blown tire or crash, who is responsible? Should it be the car manufacturer for setting that speed limit, or the tire company for not rating the tire for higher speeds?

It’s also worth noting that many people choose top-tier gaming CPUs like the R7 9800X3D or GPUs such as the RTX 5090, which are expensive. Most users opt for more affordable options like the Ryzen 5 9600X paired with a 1080p GPU (e.g., RX 9060 XT or RTX 5060 Ti). In my experience, the assembly process remains the same regardless of whether you build a Ryzen 3 or a Ryzen 9 system.
F
firebom396
06-02-2024, 01:14 AM #10

Just because you can adjust or modify the chip and destroy it completely, does that mean the fault lies with AMD and CPU manufacturing? Likewise for Intel and their K-series CPUs—while you can modify K-series Intel chips, doing so voids the CPU warranty because it isn't officially supported. The same goes for GPUs; if you use tools like MSI Afterburner to overclock them, the manufacturer isn't liable when something goes wrong with the hardware.

This applies similarly to many vehicles—when a car reaches a high top speed, such as 250km/h or 155 MPH, and you end up in an accident due to a blown tire or crash, who is responsible? Should it be the car manufacturer for setting that speed limit, or the tire company for not rating the tire for higher speeds?

It’s also worth noting that many people choose top-tier gaming CPUs like the R7 9800X3D or GPUs such as the RTX 5090, which are expensive. Most users opt for more affordable options like the Ryzen 5 9600X paired with a 1080p GPU (e.g., RX 9060 XT or RTX 5060 Ti). In my experience, the assembly process remains the same regardless of whether you build a Ryzen 3 or a Ryzen 9 system.

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