Are popups about holographic drivers showing up again?
Are popups about holographic drivers showing up again?
HI
I’m running Windows 11 Pro and frequently encounter pop-up warnings about holographic drivers. I’ve tried various programs to resolve the issue, but Eset, Malwarebytes, and Superantispyware didn’t help. Below are the problematic files. Each time I run these tools, six files end up in quarantine. After deleting them, they reappear. Do you have any suggestions on how to fix this?
4/18/2025 22:39:23 PM
Is PowerShell being initiated either at startup or at a later point after the system boots?
What drew my notice was "Powershell" along with what seems to be a script called sampling.ps1, and there are additional .ps1 files present.
Have you used PowerShell or any of these scripts before?
Check Task Manager > Startup and Task Scheduler for any unexpected or unfamiliar applications that might be launching and reinstalling the files.
It might not be clear if malware is involved.
When did the issues start? Review Reliability History/Monitor – the timeline format could offer some insight.
HI Ralston18
I dug deeper into these programs. I opened the task manager as you suggested and confirmed the program that keeps installing these files is screenconnect.clientservices. I also checked the history and verified it was installed on February 23.
I searched online for this file/program. It’s supposed to be used for remote support access for IT professionals.
I haven’t experienced any computer issues and haven’t asked for tech help from any sources.
The only thing that comes to mind is that I turned 65 and applied for Medicare, and I called a few times for information. Maybe the government installed it without asking.
I don’t use PowerShell much, and those are the only files that trigger it. I tried deleting them in the task manager, but they kept appearing again soon after.
Just last week, someone accessed my Uber account and charged a few rides to my credit card.
I need to figure this out. Do you have any other suggestions?
Other possibilities - yes.
It might surprise you if while applying for Medicare you came across a fake government site designed to look like a real one. It could have lured you into downloading something harmful.
Can you locate and remove "screenconnect.clientservices"?
Check Process Explorer (Microsoft, free) for any suspicious processes running.
https://learn.microsoft.com/en-us/sysint...s-explorer
You might be able to halt certain activities, but proceed with caution to avoid affecting essential system functions.
Malware frequently mimics legitimate processes, making it hard to distinguish.
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Think about the possibility that your account has been compromised and your identity stolen. Notify all banks, credit cards, and financial accounts immediately. Update all passwords.
Use Windows Defender or Malwarebytes (free) to scan for malware.
If the scan finds nothing, a full system reinstall may be necessary.
Ensure all important data is backed up—preferably in multiple locations besides the affected PC. You’ll also need to verify that the backup files are intact.
There could be additional suggestions available.
HI Ralston
I checked the Microsoft help site. One of the Moderators recommended downloading and running a program called autoruns.exe. It seems to work like the instructions suggested. My computer is now functioning properly. Thanks for your assistance!