Apex Legends Crashing Story
Apex Legends Crashing Story
The issue arises whenever I try to open Apex, causing the whole PC to crash. Despite following all the troubleshooting steps, nothing has resolved the problem. Here’s a summary of the actions I’ve taken:
Temperatures remain stable at 60c,
All other games function normally,
Apex was reinstalled (Five),
Game files were repaired,
Drivers updated with rollback attempts,
EAC was fixed,
Malware scanned,
Temporary files removed,
Overlay apps turned off,
Fullscreen optimization enabled,
FPS limited (lobby access is still difficult),
SFC and IPConfig checked,
Game files repaired again,
Old GPU drivers cleared,
Windows reliability history reviewed,
Notes added about recent system shutdown and PC restarts.
I also updated my hardware: new MOBO, RAM, CPU, and GPU drivers.
PC specifications:
CPU: AMD Ryzen 5 5600x
RAM: 16gb Corsair Vengeance 3600MHz
MOBO: ASUS ROG STRIX B550-E GAMING
PSU: AeroCool Integrator Mod XT 750W
2 SSDs (one Crucial, one Samsung), Apex installed on both
1 HDD (Apex also installed here)
After several hours of troubleshooting, I switched monitors and finally entered the game lobby. However, joining a game still caused crashes to Windows, not my entire system—still a positive outcome.
I managed to obtain a crash file, which will be shared in a follow-up post.
Any suggestions would be greatly appreciated!
Context of DMP file:
Code section indicates a specific exception handling scenario.
Key values are defined with associated values for various metrics such as CPU time, memory usage, and process details.
Timeline data shows boot delta and process start durations, along with system version and OS timestamp.
The WER logs indicate the process version and OS branch being executed.