F5F Stay Refreshed Hardware Desktop Another GPU model from Asus ProArt B550 creator series

Another GPU model from Asus ProArt B550 creator series

Another GPU model from Asus ProArt B550 creator series

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zkid1003
Junior Member
40
02-09-2022, 04:38 AM
#11
You only have a limited number of GPUs—specifically x16 lanes total. The first GPU is consuming all of them, so I was planning to temporarily restrict it to x8 lanes, freeing up the remaining x8 for the second GPU.
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zkid1003
02-09-2022, 04:38 AM #11

You only have a limited number of GPUs—specifically x16 lanes total. The first GPU is consuming all of them, so I was planning to temporarily restrict it to x8 lanes, freeing up the remaining x8 for the second GPU.

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iAmAiden
Junior Member
8
02-10-2022, 09:52 AM
#12
Reviewing the manual again, I noticed something noteworthy. It mentioned I should be able to change the bifurcation to x4/x4/x4/x4 for my 5000 Series CPU, but instead it offered x8/x4/x4, which matches the 4000 Series CPUs.
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iAmAiden
02-10-2022, 09:52 AM #12

Reviewing the manual again, I noticed something noteworthy. It mentioned I should be able to change the bifurcation to x4/x4/x4/x4 for my 5000 Series CPU, but instead it offered x8/x4/x4, which matches the 4000 Series CPUs.

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generallovli
Junior Member
3
02-10-2022, 02:06 PM
#13
After putting it on the back burner for a while, I finally tried taping the GPU. Unfortunately, it didn’t help. I also revisited older BIOS versions, going all the way back. Even the first BIOS version and every later one showed similar issues—more branching options disappearing as you go further into the past. I reached the support again, but after about two hours I gave up. Maybe there’s a way to contact support or send a message; it seems like reaching this support might be difficult for a mainboard aimed at creators and businesses. For a product targeting that audience, the quality is really lacking, especially since I’m now past the warranty period.
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generallovli
02-10-2022, 02:06 PM #13

After putting it on the back burner for a while, I finally tried taping the GPU. Unfortunately, it didn’t help. I also revisited older BIOS versions, going all the way back. Even the first BIOS version and every later one showed similar issues—more branching options disappearing as you go further into the past. I reached the support again, but after about two hours I gave up. Maybe there’s a way to contact support or send a message; it seems like reaching this support might be difficult for a mainboard aimed at creators and businesses. For a product targeting that audience, the quality is really lacking, especially since I’m now past the warranty period.

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Hofaaa
Junior Member
49
02-11-2022, 10:14 AM
#14
I secured contact with a technician at Asus using the MyAsus app, which guided me to an email ticket submission page without warranty coverage. We went through several points, and they confirmed a hardware issue on the board. Because it’s out of warranty after three months, the repair would have cost around 100–150€ plus shipping—effectively a financial loss. Fortunately, a compatible ASUS PRO WS-X570-ACE was found for 120€, missing only 2.5GB networking but otherwise ideal for my needs. After installation, I appreciated having multiple iommu groups and the ability to manage via ASUS Controll Center remotely. My main GPU finally got the support it needed, as this model is the only X570/B550 board supporting an x16/x8 configuration in slot 1_16 and 3_16. In short: the board failed, the replacement worked, and the support experience was disappointing despite courteous staff.
H
Hofaaa
02-11-2022, 10:14 AM #14

I secured contact with a technician at Asus using the MyAsus app, which guided me to an email ticket submission page without warranty coverage. We went through several points, and they confirmed a hardware issue on the board. Because it’s out of warranty after three months, the repair would have cost around 100–150€ plus shipping—effectively a financial loss. Fortunately, a compatible ASUS PRO WS-X570-ACE was found for 120€, missing only 2.5GB networking but otherwise ideal for my needs. After installation, I appreciated having multiple iommu groups and the ability to manage via ASUS Controll Center remotely. My main GPU finally got the support it needed, as this model is the only X570/B550 board supporting an x16/x8 configuration in slot 1_16 and 3_16. In short: the board failed, the replacement worked, and the support experience was disappointing despite courteous staff.

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Disco_Master
Member
163
02-11-2022, 04:54 PM
#15
Great news about resolving your problem! Remember, the second position offers an x8 speed over PCIe 3.0 because it connects via a dedicated chipset mux. The connection to the CPU remains a PCIe 4.0 x4 interface.
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Disco_Master
02-11-2022, 04:54 PM #15

Great news about resolving your problem! Remember, the second position offers an x8 speed over PCIe 3.0 because it connects via a dedicated chipset mux. The connection to the CPU remains a PCIe 4.0 x4 interface.

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