AMD Ryzen 5 2400G experience loss in video output after enabling AMD Radeon Software.
AMD Ryzen 5 2400G experience loss in video output after enabling AMD Radeon Software.
Hey everyone, I’m feeling quite frustrated with AMD lately. My machine is an AMD Ryzen 5 2400G equipped with Radeon Vega graphics, running at 3600 MHz with four cores and eight logical processors. It’s been a while since I noticed any issues, but recently the screen started showing blurry images and the system stopped working altogether unless I restarted it. After trying various fixes, I finally discovered the problem lies with the "AMD Radeon RX Vega 11 Graphics" driver. Once I turned it off in Device Manager, it didn’t happen again. However, without the driver enabled, I can’t use HDMI audio, can’t select graphics in apps, and experience occasional screen tearing. Even after updating the AMD Radeon Software to the latest version, the issue persists. If I enable the driver, the video output drops randomly, and disabling it doesn’t solve anything. Could anyone offer some guidance on resolving this? Here are the details: motherboard model, RAM type, SSD specifications, GPU information, power supply, operating system, and driver version.
Hi, I've tried numerous driver versions over the past 11 months because of this issue (I've disabled the driver long ago to prevent crashes). Recently, using DDU to remove the old driver and then updating with AMD auto detection, I installed the recommended version—though it wasn't the latest. Until recently, everything worked smoothly. Today, however, a small difference occurred: after a system freeze, my screen lost its picture and turned black, but this time my keyboard LED stayed on for a minute before everything reset to normal. I was just checking emails while the system handled nothing unusual.