AMD RX 6750 XT issues with Adrenalin driver timeouts during crashes
AMD RX 6750 XT issues with Adrenalin driver timeouts during crashes
Hi there techies, I've experienced a weird AMD bug recently, and I wonder if it's only AMD-related. Randomly, when playing a game or just using some softwares, the whole app crashe s, and an AMD Adrenalin error window opens saying " AMD Driver timeout " ... reporting error - blah blah "send us information". The window shuts down (in the case of a game-crash) or just stays here while covered by a black square (see below in "effects"). I've been troubleshooting that for a couple of days. * I disabled some options on Adrenalin (didn't fix anything). I didn't go to far on game tweaking for it happened on other apps as well. * My system is up to date (Win11 x64) * AMD Adrenalin is up to date I don't know if this may be a driver issue or a simple AMD Adrenalin issue (I'd like to find a better option to manage my drivers, though - maybe one that allows to manage all the drivers and download them? Don't hesitate to give me sont hints about that as well). On their last release notes ( here ), AMD said that some timeouts may be experienced on Helldivers 2 (a "patch", yes), but I didn't play this game, only Lysfanga (not the most resource-intensive game atm). Related, maybe? On the other hand, the last time this bug occurred, no game nor fullscreen app was running (only good'ol chrome and git bash). I'll continue troubleshooting this and will try to look more closely on power usage and error reports, but it seems that AMD Adrenalin is just a bug-nest I should get rid of... Did anyone experienced this recently? *** Effect : It makes the game, or any software the bug interacts with, crash (game freezes - the screen blinks with black briefly - then crash and return to windows with the AMD Adrenalin error report window opened). More: it makes the windows file explorer crash as well (rebooting the process via task manager solves the issue). In rare cases (when it occurred on Git Bash, god knows why), it creates a black blank square atop of the window that closes when the application is shut down but somehow, this space becomes interaction-proof: I can't click anything on any app while it's within the bounds of the square (even though the square is not there anymore). *** Thanks for reading, don't hesitate to ask for additional info - I'll keep the thread up to date with newer discoveries. *** BUILD * CPU: AMD Ryzen 9 7900 12-core processor * GPU: MSI AMD Radeon RX 6750 XT 12go * MB: ASUS Prime B-650 plus * RAM: CORSAIR Vengeance DDR5 32gb (2*16) 7000MHz CL40 Intel XMP * STORAGE: M.2 CRUCIAL P3 plus 2To * POWER: GIGABYTE P750GM 750w * OS: Windows 11 home x64 * SOFT: AMD Adrenalin version: 24.1.1 Edited February 19, 2024 by Horkos typos
I own the same GPU without any problems with the present driver. It might be useful to run DDU and reinstall drivers from scratch to check for improvements. Also, turn off Windows Update's automatic driver setup. (DDU offers this feature) If this doesn't resolve the issue, it could mean the GPU is defective. Let's not rush to a conclusion yet—consider other troubleshooting options first. As a final step, the last recommended action was performing a clean Windows 11 reinstall via ISO, RUFUS, and a USB stick. It’s best to back up your entire OS using your preferred software beforehand, and if the reinstall fails, restore everything. Alternatively, if you have another drive, you can install Windows on it, disconnect the current drive, and test with a fresh clean installation.
Are there any adjustments to voltage or clock speed you make? These issues tend to appear during instability.
I haven't made any adjustments from the standard GPU settings—it's a brand-new Windows installation from about a month ago. @TetraSky I'll attempt a clean driver update to see if it makes a difference... (really not keen on reinstalling Windows and reconfiguring everything, but we have to try...)