F5F Stay Refreshed Hardware Desktop All mice are out of the picture.

All mice are out of the picture.

All mice are out of the picture.

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Nicknak141
Junior Member
5
01-15-2021, 09:54 PM
#1
Just set up my PC yesterday and everything functioned properly. This morning I attempted to install the latest drivers and inspect the software for my mouse (VXE r1 pro). When I tried to use it, the pointer disappeared and the mouse entered sleep mode. I tested with other mice, but they didn’t work on this machine—they worked elsewhere. I removed the drivers through Device Manager and restarted, but that didn’t help either. Windows Update doesn’t show any updates for this issue. I even tried restoring my PC to a previous backup, but it didn’t resolve the problem. I’m really hoping the mouse will be back.

System details: Windows 11 64-bit, Thermalright TR-KG850 PSU, Montech Hyper Flow 360 ARGB, Samsung 990 EVO PLUS 2TB M.2 SSD, Lian Li Vector V100 MSI PRO B850-S, Wi-Fi 6E, AMD Ryzen 7 9700X, Kingston Fury 32 GB RAM, XFX 9070xt Swift.
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Nicknak141
01-15-2021, 09:54 PM #1

Just set up my PC yesterday and everything functioned properly. This morning I attempted to install the latest drivers and inspect the software for my mouse (VXE r1 pro). When I tried to use it, the pointer disappeared and the mouse entered sleep mode. I tested with other mice, but they didn’t work on this machine—they worked elsewhere. I removed the drivers through Device Manager and restarted, but that didn’t help either. Windows Update doesn’t show any updates for this issue. I even tried restoring my PC to a previous backup, but it didn’t resolve the problem. I’m really hoping the mouse will be back.

System details: Windows 11 64-bit, Thermalright TR-KG850 PSU, Montech Hyper Flow 360 ARGB, Samsung 990 EVO PLUS 2TB M.2 SSD, Lian Li Vector V100 MSI PRO B850-S, Wi-Fi 6E, AMD Ryzen 7 9700X, Kingston Fury 32 GB RAM, XFX 9070xt Swift.

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_TrapBoy_
Member
224
01-22-2021, 09:28 AM
#2
Are the additional mice detected by the device manager after connecting? If not, the problem could relate to the USB controller on the motherboard rather than your drivers. Consider starting the computer in safe mode to check if the mouse cursor appears there.
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_TrapBoy_
01-22-2021, 09:28 AM #2

Are the additional mice detected by the device manager after connecting? If not, the problem could relate to the USB controller on the motherboard rather than your drivers. Consider starting the computer in safe mode to check if the mouse cursor appears there.

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Kynedee
Posting Freak
784
02-04-2021, 04:16 PM
#3
In the BIOS you see the cursor but cannot move the mouse.
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Kynedee
02-04-2021, 04:16 PM #3

In the BIOS you see the cursor but cannot move the mouse.

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gatnilab
Junior Member
1
02-04-2021, 04:49 PM
#4
Is there a visible CMOS switch or jumper on your motherboard?
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gatnilab
02-04-2021, 04:49 PM #4

Is there a visible CMOS switch or jumper on your motherboard?

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Todesritter
Junior Member
5
02-05-2021, 04:44 PM
#5
It clearly has a CMOS button.
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Todesritter
02-05-2021, 04:44 PM #5

It clearly has a CMOS button.

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darkspeed002
Member
143
02-12-2021, 12:29 AM
#6
I would disconnect the power supply, hold the power switch for 10-15 seconds, then keep the CMOS reset button pressed for another 10-15 seconds. When the computer starts up, use the appropriate key to set the best BIOS configuration.
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darkspeed002
02-12-2021, 12:29 AM #6

I would disconnect the power supply, hold the power switch for 10-15 seconds, then keep the CMOS reset button pressed for another 10-15 seconds. When the computer starts up, use the appropriate key to set the best BIOS configuration.

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_MadMarco_
Junior Member
22
02-16-2021, 12:44 AM
#7
Sure, I'm ready. Please let me know what you'd like to try next.
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_MadMarco_
02-16-2021, 12:44 AM #7

Sure, I'm ready. Please let me know what you'd like to try next.

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Krunk_Monk
Member
60
02-17-2021, 12:30 AM
#8
I attempted it but it didn't work. It might help to confirm whether I cleared the CMOS (though I'm not sure if that's what happened). I believe I did it correctly—memory profiling returned to standard mode (previously axmp). Edited December 15, 2025 by Renesh11 Added new info
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Krunk_Monk
02-17-2021, 12:30 AM #8

I attempted it but it didn't work. It might help to confirm whether I cleared the CMOS (though I'm not sure if that's what happened). I believe I did it correctly—memory profiling returned to standard mode (previously axmp). Edited December 15, 2025 by Renesh11 Added new info

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Shadoox
Member
62
02-17-2021, 01:30 AM
#9
Restart Windows once more and launch Device Manager, navigating to the Mice section. Do any devices appear when you connect your mice? Are there any unusual sounds coming from them?
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Shadoox
02-17-2021, 01:30 AM #9

Restart Windows once more and launch Device Manager, navigating to the Mice section. Do any devices appear when you connect your mice? Are there any unusual sounds coming from them?

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ItsCocossaur
Junior Member
18
02-17-2021, 03:17 AM
#10
Three gadgets are shown at the top. Plugging out a mouse port doesn’t change anything. I’ve already tried removing them and restarting, but it didn’t help. Now that I took out the vxe mouse, one of them disappeared from the list. Updated December 15, 2025 by Renesh11
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ItsCocossaur
02-17-2021, 03:17 AM #10

Three gadgets are shown at the top. Plugging out a mouse port doesn’t change anything. I’ve already tried removing them and restarting, but it didn’t help. Now that I took out the vxe mouse, one of them disappeared from the list. Updated December 15, 2025 by Renesh11

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