F5F Stay Refreshed Hardware Desktop After installing a new GPU, system locks can occur.

After installing a new GPU, system locks can occur.

After installing a new GPU, system locks can occur.

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xXJay_BugXx
Senior Member
559
07-30-2022, 01:04 AM
#1
Hello everyone, I recently upgraded to an RX 6950xt three weeks ago. I also needed a new power supply since the previous one wasn’t sufficient for the new GPU. So far, games run smoothly without any performance drops. During a Zoom call for university, my PC froze and only closed Chrome resolved it. Since then, opening any browser locks the system, requiring Alt+F4 or Ctrl+Alt Delete to stop it. It seems web browsers are the culprits, but I still need a browser open for work. I’ve tried various fixes: using DDU, removing old drivers, reseating RAM and GPU, reinstalling Windows, running virus scans with multiple antivirus, switching browsers (Edge, Chrome, OperaGX, Firefox), disabling hardware acceleration in browsers, checking RAM with memory diagnostics, and using a hardware monitor. No spikes were seen on the task manager, though CPU usage spiked when moving browser windows. After a clean Windows install, I can’t even access Edge’s settings to disable hardware acceleration—so I’m writing this from my phone now. My only option left is to return the card for repair, but I’m unsure if it’s the GPU or something else. Here are my specs: XFX Merc 6950xt, 5600X, Corsair RM850e PSU, Viper 16GB DDR4 RAM, Asus ROG B550 motherboard. Any advice would be greatly appreciated. I’ve exhausted all my ideas so far.
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xXJay_BugXx
07-30-2022, 01:04 AM #1

Hello everyone, I recently upgraded to an RX 6950xt three weeks ago. I also needed a new power supply since the previous one wasn’t sufficient for the new GPU. So far, games run smoothly without any performance drops. During a Zoom call for university, my PC froze and only closed Chrome resolved it. Since then, opening any browser locks the system, requiring Alt+F4 or Ctrl+Alt Delete to stop it. It seems web browsers are the culprits, but I still need a browser open for work. I’ve tried various fixes: using DDU, removing old drivers, reseating RAM and GPU, reinstalling Windows, running virus scans with multiple antivirus, switching browsers (Edge, Chrome, OperaGX, Firefox), disabling hardware acceleration in browsers, checking RAM with memory diagnostics, and using a hardware monitor. No spikes were seen on the task manager, though CPU usage spiked when moving browser windows. After a clean Windows install, I can’t even access Edge’s settings to disable hardware acceleration—so I’m writing this from my phone now. My only option left is to return the card for repair, but I’m unsure if it’s the GPU or something else. Here are my specs: XFX Merc 6950xt, 5600X, Corsair RM850e PSU, Viper 16GB DDR4 RAM, Asus ROG B550 motherboard. Any advice would be greatly appreciated. I’ve exhausted all my ideas so far.

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Super_AapjexD
Posting Freak
766
08-02-2022, 07:56 PM
#2
It seems you've already explored several troubleshooting steps. Trying a Linux distribution like Ubuntu on a Live USB can help confirm if the issue is software-related or hardware-based. If it works, you likely have a hardware problem; otherwise, check for driver issues or resource constraints.
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Super_AapjexD
08-02-2022, 07:56 PM #2

It seems you've already explored several troubleshooting steps. Trying a Linux distribution like Ubuntu on a Live USB can help confirm if the issue is software-related or hardware-based. If it works, you likely have a hardware problem; otherwise, check for driver issues or resource constraints.

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thanasisvat
Member
76
08-02-2022, 09:30 PM
#3
What was the old GPU?
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thanasisvat
08-02-2022, 09:30 PM #3

What was the old GPU?

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diamondmeler
Junior Member
7
08-03-2022, 02:21 AM
#4
The current video would be enough to evaluate it, no installation needed.
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diamondmeler
08-03-2022, 02:21 AM #4

The current video would be enough to evaluate it, no installation needed.

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iiPanderz
Member
61
08-19-2022, 10:31 AM
#5
This model features a Sapphire Nitro+ 6650xt design.
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iiPanderz
08-19-2022, 10:31 AM #5

This model features a Sapphire Nitro+ 6650xt design.

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Cpt_pingu
Junior Member
9
08-21-2022, 10:05 AM
#6
Linux offers a useful option to start from the installation disk and run tests instead of installing directly. It may feel slow because it loads from the USB, but it functions well and serves as a helpful troubleshooting aid.
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Cpt_pingu
08-21-2022, 10:05 AM #6

Linux offers a useful option to start from the installation disk and run tests instead of installing directly. It may feel slow because it loads from the USB, but it functions well and serves as a helpful troubleshooting aid.

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Glelle
Junior Member
4
08-21-2022, 10:31 AM
#7
The new GPU offers double the memory capacity. Based on your previous mention of resolving issues with Chrome, it seems there might be some confusion regarding shared memory. Check the BIOS settings for VGA memory size and modify it as needed.
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Glelle
08-21-2022, 10:31 AM #7

The new GPU offers double the memory capacity. Based on your previous mention of resolving issues with Chrome, it seems there might be some confusion regarding shared memory. Check the BIOS settings for VGA memory size and modify it as needed.

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Sachouille9
Member
70
08-21-2022, 11:35 PM
#8
I'll attempt it and check if I can reproduce the issue.
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Sachouille9
08-21-2022, 11:35 PM #8

I'll attempt it and check if I can reproduce the issue.

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tomtomjumbo
Member
188
08-22-2022, 05:00 AM
#9
I installed Ubuntu and tested various browsers, even forcing the problem by launching nearly all apps with 20 open tabs. No issues arose. It seems Windows might be the cause, yet a fresh install didn’t resolve it.
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tomtomjumbo
08-22-2022, 05:00 AM #9

I installed Ubuntu and tested various browsers, even forcing the problem by launching nearly all apps with 20 open tabs. No issues arose. It seems Windows might be the cause, yet a fresh install didn’t resolve it.

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IMayBeDead
Senior Member
696
08-22-2022, 07:31 AM
#10
typically the issue lies with the drivers. Try checking for previous versions of the ones you're using to see if performance improves.
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IMayBeDead
08-22-2022, 07:31 AM #10

typically the issue lies with the drivers. Try checking for previous versions of the ones you're using to see if performance improves.