Additional Klevv SSD overheating problem with Dell 5G 5500
Additional Klevv SSD overheating problem with Dell 5G 5500
Hello everyone, I’m hoping you’re all preparing for the holiday season. I’m reaching out because I’m facing a problem with my Dell 5G 5500 laptop and would love some guidance from the community. Here’s what’s happening:
Laptop details: Intel i7-10750H, 16GB DDR4 RAM, 512GB NVMe SSD (first M.2), GTX 1660Ti upgrade attempt, storage swap to Klevv CRAS C730 M.2 (2TB) on the second slot. I reset Windows on the original 512GB drive before the upgrade. After installing the new SSD, temperatures rose noticeably during gaming.
Temperature concerns: The laptop started overheating, especially when playing demanding games. Even with a riser and cooling pad, it entered hibernation unexpectedly, and the CPU reached around 100°C. I know Dell’s G5 model is prone to overheating, but this hasn’t happened before. I’m unsure what’s causing this and don’t want to risk further damage.
What I tried:
- Removed the Klevv SSD and tested it separately – it worked fine.
- Cleaned the second M.2 slot for dust.
- Asked a friend to test the new SSD; he didn’t notice any problems.
- Checked temperatures: his SSD stayed under 70°C, while mine hit 96–100°C.
Advice needed:
I’m open to suggestions—anyone else had a similar issue? Could adding a thermal pad or heatsink help? Is there a way to prevent this without risking damage? Your input would be really helpful. Thanks in advance!