F5F Stay Refreshed Software General Software A new computer is ready to use.

A new computer is ready to use.

A new computer is ready to use.

V
VHC
Junior Member
44
06-21-2026, 11:47 PM
#1
Hi everyone, I just bought a new computer called a Cyberpower PC. It came from Amazon and here are the details: AMD Ryzen 5900X, lots of RAM (32GB), an unsure brand of Nvidia graphics card (GForce 3090 with 24GB), a fast hard drive (TUF Gaming) with 2TB capacity, and Windows 10. I am using it to watch movies on my Samsung Odyssey G9 screen. I don't know which software or driver to download because I'm not an expert. I downloaded Nvidia Experience to get the newest drivers just in case. But honestly, I have no idea what else needs fixing. The picture quality is really bad; it's not sharp at all and looks blurry. Can anyone tell me how to fix this? Please help me with the right software or tools that make the screen sharper. I'm sorry because my English isn't perfect. Thanks for reading!
V
VHC
06-21-2026, 11:47 PM #1

Hi everyone, I just bought a new computer called a Cyberpower PC. It came from Amazon and here are the details: AMD Ryzen 5900X, lots of RAM (32GB), an unsure brand of Nvidia graphics card (GForce 3090 with 24GB), a fast hard drive (TUF Gaming) with 2TB capacity, and Windows 10. I am using it to watch movies on my Samsung Odyssey G9 screen. I don't know which software or driver to download because I'm not an expert. I downloaded Nvidia Experience to get the newest drivers just in case. But honestly, I have no idea what else needs fixing. The picture quality is really bad; it's not sharp at all and looks blurry. Can anyone tell me how to fix this? Please help me with the right software or tools that make the screen sharper. I'm sorry because my English isn't perfect. Thanks for reading!

V
VikingPlay
Junior Member
25
06-28-2026, 11:59 PM
#2
After installing the Nvidia driver with GE and getting the Nvidia control panel from Microsoft Store, you should see an option there by right-clicking on your desktop wallpaper. Run it, then go to change resolution. In the list under native resolution, choose 5,120 x 1,440. You can also adjust resolution in Windows: right-click on the desktop, click settings, and select display. Or type "display" into the search bar at the bottom left of your screen; it should suggest a place for you to open that area. Microsoft installs a generic driver by default, so native resolution isn't set correctly until video drivers are installed. The resolution is likely still set to 1080p and why it looks bad. Since this was a pre-built machine, the video drivers probably came with them already, and hopefully the NvidiaCP too. I just needed...
V
VikingPlay
06-28-2026, 11:59 PM #2

After installing the Nvidia driver with GE and getting the Nvidia control panel from Microsoft Store, you should see an option there by right-clicking on your desktop wallpaper. Run it, then go to change resolution. In the list under native resolution, choose 5,120 x 1,440. You can also adjust resolution in Windows: right-click on the desktop, click settings, and select display. Or type "display" into the search bar at the bottom left of your screen; it should suggest a place for you to open that area. Microsoft installs a generic driver by default, so native resolution isn't set correctly until video drivers are installed. The resolution is likely still set to 1080p and why it looks bad. Since this was a pre-built machine, the video drivers probably came with them already, and hopefully the NvidiaCP too. I just needed...

M
monkeylord500
Member
161
06-30-2026, 02:49 AM
#3
To install the driver for an NVIDIA graphics card using GeForce Experience (GE), go to your Microsoft Store and buy the Nvidia control panel. After that, you should see an option when you right-click anywhere on your desktop wallpaper. Run this program and navigate to "change resolution." Pick 5,120 by 1,440 from the list as the native setting. You can also change it in Windows: go to Settings > Display, or type "display" in the search bar under the Start button to find that option for you. Microsoft comes with a simple driver, but the real resolution settings only work when video drivers are installed properly. Usually, your system is set to 1080p, and it looks bad because of this mismatch. Since you bought a pre-built PC, the video drivers were probably already installed and hopefully Nvidia Control Panel too. You just needed to change the resolution setting.
M
monkeylord500
06-30-2026, 02:49 AM #3

To install the driver for an NVIDIA graphics card using GeForce Experience (GE), go to your Microsoft Store and buy the Nvidia control panel. After that, you should see an option when you right-click anywhere on your desktop wallpaper. Run this program and navigate to "change resolution." Pick 5,120 by 1,440 from the list as the native setting. You can also change it in Windows: go to Settings > Display, or type "display" in the search bar under the Start button to find that option for you. Microsoft comes with a simple driver, but the real resolution settings only work when video drivers are installed properly. Usually, your system is set to 1080p, and it looks bad because of this mismatch. Since you bought a pre-built PC, the video drivers were probably already installed and hopefully Nvidia Control Panel too. You just needed to change the resolution setting.

T
TheBlueFloyd
Member
123
06-30-2026, 04:43 AM
#4
I am using the highest settings possible. Even if I try to turn my refresh rate up to 240Hz, things get even worse. It seems like this machine is just a bit old or broken since I bought it brand new and don't know how to make sure everything works right out of the box.
T
TheBlueFloyd
06-30-2026, 04:43 AM #4

I am using the highest settings possible. Even if I try to turn my refresh rate up to 240Hz, things get even worse. It seems like this machine is just a bit old or broken since I bought it brand new and don't know how to make sure everything works right out of the box.

F
FIZZY258
Member
248
07-04-2026, 06:39 AM
#5
What is the highest setting for brightness or intensity? How does the picture look when I take a screenshot? Do you know how to save pictures from your computer? Just press print screen, open paint, paste that image, go to the Nvidia Control Panel, find an option like "High Quality" and upload that screenshot to Imgur.com. Then copy that link here for me to see it.
F
FIZZY258
07-04-2026, 06:39 AM #5

What is the highest setting for brightness or intensity? How does the picture look when I take a screenshot? Do you know how to save pictures from your computer? Just press print screen, open paint, paste that image, go to the Nvidia Control Panel, find an option like "High Quality" and upload that screenshot to Imgur.com. Then copy that link here for me to see it.

J
81
07-04-2026, 07:58 AM
#6
right now the picture quality is set to 5120 by 1440 pixels, which is the highest possible size, i figured out why it looked so fuzzy. that was because regular Windows screens aren't meant for such a big screen. what programs can i use to see if my graphics card and video card are working well, or where can i check their temperatures?
J
jamesmader1993
07-04-2026, 07:58 AM #6

right now the picture quality is set to 5120 by 1440 pixels, which is the highest possible size, i figured out why it looked so fuzzy. that was because regular Windows screens aren't meant for such a big screen. what programs can i use to see if my graphics card and video card are working well, or where can i check their temperatures?

E
EliteOverlord
Member
107
07-04-2026, 11:43 AM
#7
That makes sense. It is called Hwinfo64 and only measures sensors to look at everything. We can see the CPU, GPU, how it uses memory, what the frequency and temperature are, details on RAM and hard drives, and lots of other things. Because there is so much information, it might feel a bit overwhelming when you first start using it. Hwinfo is a program that has all these tools, but for simpler checks, you can use Coretemp to check the CPU or Gpuz to see about graphics cards. Msi Afterburner lets you show hardware stats right inside games. If you have seen game videos and wondered how they show different numbers like frame rates, CPU usage, and temperatures, Msi Afterburner is exactly what you need there. There are even YouTube guides that explain how to set it up. Just search for "MSI Afterburner OSD" on YouTube or Google because OSD means the screen shows things inside your game. To test your computer, go to 3DMark.com, click the benchmark link in the top right corner, and scroll down to see Windows edition and try the free basic version. Remember that unlike buying a full set, the basic version is limited so you might not know if resolution is locked or something like that. It doesn't matter much; plenty of people use the basic version just to test their systems. You can even have scores to compare with other games. 3Dmark is also found on Steam where you can try it for free, but you could buy it too like on the website. The userbench site is another place to try tests that make sense. Just keep in mind that overall test results and numbers can change depending on your own system, even if they look similar to yours. But the same CPU might be compared against other PCs with different CPUs or RAM that was overclocked or running faster than normal, which could make the numbers look weird and leave you wondering why it seems like the computer is underperforming when it isn't. Unless there is a real problem like thermal throttling, you should use Hwinfo, cpuz, gpuz to check things yourself.
E
EliteOverlord
07-04-2026, 11:43 AM #7

That makes sense. It is called Hwinfo64 and only measures sensors to look at everything. We can see the CPU, GPU, how it uses memory, what the frequency and temperature are, details on RAM and hard drives, and lots of other things. Because there is so much information, it might feel a bit overwhelming when you first start using it. Hwinfo is a program that has all these tools, but for simpler checks, you can use Coretemp to check the CPU or Gpuz to see about graphics cards. Msi Afterburner lets you show hardware stats right inside games. If you have seen game videos and wondered how they show different numbers like frame rates, CPU usage, and temperatures, Msi Afterburner is exactly what you need there. There are even YouTube guides that explain how to set it up. Just search for "MSI Afterburner OSD" on YouTube or Google because OSD means the screen shows things inside your game. To test your computer, go to 3DMark.com, click the benchmark link in the top right corner, and scroll down to see Windows edition and try the free basic version. Remember that unlike buying a full set, the basic version is limited so you might not know if resolution is locked or something like that. It doesn't matter much; plenty of people use the basic version just to test their systems. You can even have scores to compare with other games. 3Dmark is also found on Steam where you can try it for free, but you could buy it too like on the website. The userbench site is another place to try tests that make sense. Just keep in mind that overall test results and numbers can change depending on your own system, even if they look similar to yours. But the same CPU might be compared against other PCs with different CPUs or RAM that was overclocked or running faster than normal, which could make the numbers look weird and leave you wondering why it seems like the computer is underperforming when it isn't. Unless there is a real problem like thermal throttling, you should use Hwinfo, cpuz, gpuz to check things yourself.