F5F Stay Refreshed Hardware Desktop 150F power switch?

150F power switch?

150F power switch?

N
NuDimon
Member
Find
77
08-03-2023, 12:23 AM
#1
Hi everyone, I'm an IT manager dealing with a Dell Latitude 7430 issue where the power button and fingerprint reader felt excessively hot—about 150°F. It was uncomfortable to press them. I opened the case but didn’t spot any obvious problems. This hasn’t happened to me before, so I’m not sure if anyone else has faced it. Have you encountered this before?
Reply
Reply
N
NuDimon
08-03-2023, 12:23 AM #1

Hi everyone, I'm an IT manager dealing with a Dell Latitude 7430 issue where the power button and fingerprint reader felt excessively hot—about 150°F. It was uncomfortable to press them. I opened the case but didn’t spot any obvious problems. This hasn’t happened to me before, so I’m not sure if anyone else has faced it. Have you encountered this before?

Reply
Reply
J
jrp09
Member
Find
183
08-03-2023, 01:14 PM
#2
I don't have real-time access to your system's hardware metrics. Please check your device's monitoring tools or software for current CPU and GPU temperatures.
Reply
Reply
J
jrp09
08-03-2023, 01:14 PM #2

I don't have real-time access to your system's hardware metrics. Please check your device's monitoring tools or software for current CPU and GPU temperatures.

Reply
Reply
X
xXRAXERXx
Posting Freak
Find
817
08-12-2023, 01:45 PM
#3
Yes actually, I have. However, I have no explanation either lol. In my case the button was cracked, but it also still worked for reading fingerprint, also it's an iPhone. Perhaps it has something to do with how fingerprint sensors work, idk.
Reply
Reply
X
xXRAXERXx
08-12-2023, 01:45 PM #3

Yes actually, I have. However, I have no explanation either lol. In my case the button was cracked, but it also still worked for reading fingerprint, also it's an iPhone. Perhaps it has something to do with how fingerprint sensors work, idk.

Reply
Reply
C
Carsland123
Senior Member
Find
398
08-12-2023, 02:29 PM
#4
Is the fingerprint scanner functioning properly? You think there might be an issue with the sensor, but it seems to be drawing a lot of power. There shouldn't be any other components producing such high heat. It looks like only the Wi-Fi card is generating that much warmth.
Reply
Reply
C
Carsland123
08-12-2023, 02:29 PM #4

Is the fingerprint scanner functioning properly? You think there might be an issue with the sensor, but it seems to be drawing a lot of power. There shouldn't be any other components producing such high heat. It looks like only the Wi-Fi card is generating that much warmth.

Reply
Reply
L
Larenim
Junior Member
Find
10
08-17-2023, 12:06 AM
#5
Reply
Reply
L
Larenim
08-17-2023, 12:06 AM #5

Reply
Reply
H
HC_Andi
Member
Find
74
08-17-2023, 06:50 PM
#6
Windows Hello is turned off through Group Policy, so fingerprint readers aren’t active. I haven’t confirmed their functionality. It’s possible the issue lies with the sensor itself, as indicated by the isolated short in the heat gun photo.
Reply
Reply
H
HC_Andi
08-17-2023, 06:50 PM #6

Windows Hello is turned off through Group Policy, so fingerprint readers aren’t active. I haven’t confirmed their functionality. It’s possible the issue lies with the sensor itself, as indicated by the isolated short in the heat gun photo.

Reply
Reply
M
Mr_Fotboll
Member
Find
52
08-18-2023, 11:28 AM
#7
The device contains a sensor likely positioned near or on the button itself.
Reply
Reply
M
Mr_Fotboll
08-18-2023, 11:28 AM #7

The device contains a sensor likely positioned near or on the button itself.

Reply
Reply
D
DodgersRule66
Junior Member
Find
14
08-19-2023, 11:28 AM
#8
It seems like you're trying to figure out what's happening with a capacitive scanner and its wiring. Since you're new to this, it might help to understand how capacitive scanners work and why wires can get crossed up. Let me know if you'd like a clearer explanation!
Reply
Reply
D
DodgersRule66
08-19-2023, 11:28 AM #8

It seems like you're trying to figure out what's happening with a capacitive scanner and its wiring. Since you're new to this, it might help to understand how capacitive scanners work and why wires can get crossed up. Let me know if you'd like a clearer explanation!

Reply
Reply
H
Hencorp
Member
Find
122
08-21-2023, 12:55 PM
#9
It seems like the issue is confined to the button area. Opening it up should let you re-solder the link or swap the button out completely, particularly if you don’t need the fingerprint feature.
Reply
Reply
H
Hencorp
08-21-2023, 12:55 PM #9

It seems like the issue is confined to the button area. Opening it up should let you re-solder the link or swap the button out completely, particularly if you don’t need the fingerprint feature.

Reply
Reply
S
SEIgeMoDE
Member
Find
50
08-22-2023, 12:24 PM
#10
Most probably the power adapter caused your sensor to fail. As an IT manager, the best choice is to reach out to an authorized service center and bring the laptop with you. If the device has a warranty, they should repair it at no cost. Dell tends to be very supportive with their warranty (typically 2 years). HOWEVER, if they suspect you used a non-Dell product—like an off-brand adapter or docking station—they may refuse your warranty claim and charge you for the service. Being aware of this, they’re likely to blame and charge you for the repair.
Reply
Reply
S
SEIgeMoDE
08-22-2023, 12:24 PM #10

Most probably the power adapter caused your sensor to fail. As an IT manager, the best choice is to reach out to an authorized service center and bring the laptop with you. If the device has a warranty, they should repair it at no cost. Dell tends to be very supportive with their warranty (typically 2 years). HOWEVER, if they suspect you used a non-Dell product—like an off-brand adapter or docking station—they may refuse your warranty claim and charge you for the service. Being aware of this, they’re likely to blame and charge you for the repair.

Reply
Reply